E-learning and LMS blog articles

Regardless of size or sector, every organisation today faces its own set of learning and development (L&D) challenges. Whether it's maintaining thorough compliance management or closing skills gaps for new starters with effective onboarding, L&D is complex, multifaceted, and constantly evolving. Fortunately, today’s e-learning technology is built to handle all of these challenges and more; you just need to find the right platform.

In this blog, find out why our robust learning management system (LMS), Totara Learn, offers all the functionality you need to solve even the most complex L&D challenges. We’ll showcase how leading organisations in a number of sectors are using Totara to not only overcome hurdles but also deliver measurable impact and achieve training success.

TL;DR - What you’ll learn in this blog:

• How organisations across healthcare, transport, government, retail, and more are solving their biggest L&D challenges with a Hubken Totara LMS
• The specific Totara features powering successful training strategies, from multi-tenancy to compliance automation
• Real-world impact from Hubken clients, including award wins, onboarding improvements, and compliance success
• Why migrating to Totara (from platforms like Moodle or older LMS solutions) can transform training efficiency and reporting
• How partnering with Hubken to implement a flexible, scalable LMS like Totara can drive measurable results, no matter your sector, audience, or complexity

What is Totara?

Totara Learn is an award-winning LMS, trusted by over 1,500 organisations and 20 million users globally. Its flexibility, customisation options, and broad range of integration capabilities allow users to adapt the platform to meet their unique business needs.

Unfamiliar with Totara? Find out everything you need to know about Totara by reading our ultimate guide.

Real success, real sectors

We’ve grouped these case studies by sector to showcase how Totara solves unique, real-world challenges across any industry. Each Hubken client story highlights a unique use case, and while the specific needs may differ, the results are consistent.

Healthcare and wellness

Dermaroller

• Use case: Extended enterprise training for global distributors and medical practitioners
• Key Totara features: Multi-tenancy, customisable learning paths, microlearning, real-time reporting, and mobile accessibility
• Impact: Awarded Highly Commended at the 2025 Totara Awards for Best Extended Enterprise Solution

Dermaroller is a leader in the microneedling space with a global reach in over 50 countries. The challenge they faced was to find a scalable solution to deliver professional training that maintained high standards across a distributed network of medical practitioners and distributors with varying levels of technical expertise.

Multi-tenancy proved to be the perfect way to streamline training delivery, distributing targeted content to different audiences with diverse training requirements. Not sure what multi-tenancy is? Visit our functionality page here.

Totara’s multi-tenancy functionality allows Dermaroller to create and customise multiple separate tenant sites for specific user groups, such as doctors, aestheticians, and distributors. This enables them to deliver tailor-made, CPD-accredited courses that cater to a specific audience, while still being centrally managed from a single LMS.

By leveraging additional functionality such as microlearning courses, real-time reporting and analytics, and Totara’s mobile-responsive design, the result has been a robust extended-enterprise solution that could be scaled rapidly.

Notable results included enhanced training efficiency with a 50% reduction in onboarding time, and increased engagement and completion rates, with 98% of users fulfilling certifications. Dermaroller was also recognised with a Highly Commended award at the 2025 Totara Awards, validating the success of their L&D strategy on a global scale.

Read the full case study here.

Mountain Healthcare

• Use case: Blended learning during rapid expansion
• Key Totara features: Seminar management, certification pathways, in-depth reporting
• Impact: Centralised training for a growing healthcare team, enabling fast onboarding and governance alignment during a 50% staff increase

As Mountain Healthcare, a UK business providing Referral Services and Police Custodial Healthcare, expanded its workforce, the organisation needed a solution to deliver essential training to a growing number of clinical and non-clinical staff. As training needed to include face-to-face seminars and live sessions, coordinating in-person and virtual training across the UK had become increasingly complex and time-consuming.

With Totara Learn, Mountain Healthcare can seamlessly deliver a blended learning approach, enabling them to schedule, manage, and track attendance for live training events, while also automating follow-ups and certifications for attendees.

With significant time savings from online bookings and a dramatic reduction in administrative overhead, Mountain Healthcare not only improved the efficiency of its training programme but also ensured frontline teams had timely access to essential training required for quality care and governance.

Read the full case study here.

Royal College of Podiatry

• Use case: CPD delivery for busy clinical professionals
• Key Totara features: Centralised training management, content flexibility, audit trails
• Impact: A transformative learning experience offering high-quality, bite-sized L&D across all areas of its members' training requirements

The Royal College of Podiatry (RCPod) needed to provide flexible, high-quality, up-to-date CPD to support thousands of podiatry professionals in maintaining the latest clinical standards defined by the HCPD (Health and Care Professionals Council). This required a solution that could deliver accessible, short-form, accredited content that could be regularly updated and easily completed by busy clinical staff with limited time.

Thanks to Totara Learn’s content flexibility and ease of use, the organisation can deliver bite-sized learning, comprising interactive modules, online lectures, and self-paced courses, that give members access to gold-standard professional development anytime, anywhere.

Totara enables the organisation to centralise administration of all the services that RCPod provide and plays a key role in creating an audit and evaluation trail, seamlessly aligning with regulatory requirements while best serving members in supporting lifelong learning.

Read the full case study here.

Public sector and local government

St Helens Council

• Use case: Data protection and compliance training
• Key Totara features: Automated certifications, flexible reporting, SCORM delivery
• Impact: Achieved 1,600 certifications in just 4 weeks, with an 88% engagement rate, demonstrating Totara’s ability to drive adoption at speed

St Helens Council needed to roll out GDPR and data protection training quickly across multiple departments to comply with compliance requirements. Facing an increasing pressure to achieve high compliance rates throughout its workforce, the council realised its existing approach lacked automation and visibility, making it difficult to track training completions and demonstrate compliance at scale.

To solve this, the council implemented our Totara Learn solution, equipped with the sophisticated compliance functionality required to meet these objectives.

With SCORM compatibility for cost-effective and scalable content delivery, integration with internal HR systems, automated certifications, and robust reporting tools, Totara provided a complete compliance solution.

Read the full case study here.

BlueLight Commercial

• Use case: L&D for blue light organisations following a successful LMS migration
• Key Totara features: Competency frameworks, automated booking, discussion forums
• Impact: Significant time savings for trainers and administrators, and dynamic virtual collaboration for members

BlueLight Commercial supports blue light organisations with procurement and commercial guidance. With a growing library of resources and training needs, the organisation had outgrown its existing Totara LMS and needed a robust solution to support a more professional, collaborative learning environment, hosted by an alternative Totara partner that could provide a greater level of service.

To meet their needs, the organisation turned to Totara Platinum Alliance Partner Hubken Group to host a full Totara Suite solution, enabling them to start realising the full benefits of both the LMS and performance management system and get the expert support they needed.

What’s included in the full Totara Suite? Find out here.

A key part of the project’s success was the smooth migration from the legacy system to the new Hubken Totara LMS. With our trademark approach, thorough, tailored, and outcome-focused, Hubken ensured the migration was handled smoothly, securely, and without disruption.

Once live, the new Totara platform enabled structured learning pathways, automated seminar bookings, collaborative discussion forums, and competency tracking. By leveraging these features, the migration led to a marked improvement in user experience and allowed the organisation to transform its LMS into a dynamic knowledge-sharing hub.

Read the full case study here.

Retail

Garden Centre Association (GCA)

• Use case: Quality retail and service training for hundreds of members across the UK
• Key Totara features: Multi-tenancy, centralised reporting
• Impact: Highly Commended award in the 2024 Totara Awards for Best Extended Enterprise Solution

With over 350 members, the GCA aimed to raise the bar even further through e-learning for customer service and staff development across its garden retail and supplier members. While each member operates independently, they share a common goal: delivering exceptional retail experiences. To support this goal, the GCA needed a way to provide accessible, high-quality training that supports thousands of external learners without overwhelming internal resources.

The GCA chose Hubken to migrate and upgrade its existing Totara solution (including all learners, tenants, content and records) to a Hubken Totara LMS, offering better support for large-scale external training with a multi-tenant model. This allows each member to access specific content and a customised, brand-specific dashboard through a private login.

The result was a seamless, scalable training experience used by over 11,000 learners. Totara enabled the GCA to empower member organisations to upskill their teams consistently, leading to stronger customer experiences and a more unified approach to service across the GCA network. The project’s success earned the GCA a Highly Commended award in the 2024 Totara Awards for Best Extended Enterprise Solution and a Bronze in the Best Learning/Professional Development Programme category in the 2024 Association Excellence Awards.

Read the full case study here.

Transport

Arriva

• Use case: Multilingual compliance and onboarding training across 12 countries
• Key Totara features: Certification management, advanced reporting, multi-lingual support, multi-tenancy
• Impact: 2024 Brandon Hall Group Silver award for excellence in the Best Advance in Learning Management Technology for Compliance Training

Arriva is one of Europe’s largest public transport companies with 39,000+ employees spread across 12 countries. The organisation needed a centralised solution to manage compliance training across a diverse, multilingual workforce. Training needed to comply with a range of regulatory requirements and onboarding processes, making it challenging to track completion and standardise learning.

Totara, implemented by Hubken, was chosen for its ability to manage complex compliance needs through robust features like multi-tenancy, custom branding, and multilingual support.

With Totara, geographically spread learners can access relevant regulatory training in their own language, while Arriva’s central L&D team have full oversight through real-time, automated reporting and certification tracking.

The results have been nothing short of outstanding, with achievements such as a 99% compliance training completion rate, courses run in 14 different languages, a significant reduction in administrative burden, and an award for Best Compliance Experience at the 2023 Totara Awards.

Read the full case study here.

Charity

Everybody Health & Leisure

• Use case: Enhanced training reporting through a Moodle to Totara upgrade
• Key Totara features: Automation, robust reporting, multi-tenancy
• Impact: Transformed manual tracking into real-time reporting and improved training oversight

Everybody Health & Leisure is a registered charity operating across 17 leisure centres, improving health and well-being in local communities. Everybody had been using a Moodle LMS hosted by Hubken to deliver staff training, and while effective in its early stages, the charity outgrew the platform’s capabilities, particularly in terms of reporting and oversight.

Manual tracking and limited data visibility made it increasingly difficult to manage compliance, onboarding, health and safety, and support staff development at scale. To meet these evolving needs, they made the switch to a Hubken Totara LMS. The new platform offered advanced reporting and analytics, enabling automated tracking of training, real-time dashboards for managers, and detailed insights into learning activities.

The switch to Totara resulted in a significant leap in efficiency and oversight. While multi-tenancy, audience management, and hierarchy capabilities in Totara Learn enable the charity to deliver targeted training programmes to further increase engagement.

Read the full case study here.

Transforming L&D across sectors

These Hubken client case studies show just some of the ways that organisations across a diverse range of sectors are overcoming even the most complex L&D challenges with our award-winning Totara solutions.

Whether it’s ensuring compliance, supporting geographically spread member networks, or driving continuous professional development, Totara serves as the ideal solution for modern training needs in 2025.

No matter your sector or use case, a Totara solution from Hubken can drive measurable impact for your organisation. We’re here to help you achieve the same results as the clients we’ve highlighted above.

Ready to see how Totara can work for you? Get in touch with one of our Totara experts or book a demo today.