Totara E-learning Case Study: The Royal College of Podiatry

Providing direction for the governance of excellence in podiatry

The College provides direction for the governance of excellence of teaching, content and practice of podiatry, giving its members access to up-to-date training and CPD courses.

Its purpose is to champion lower limb healthcare, supporting people improve the quality of their lives.

Its mission is to:

Support best practice and foster excellent conditions for all podiatrists

Nurture, train, and educate the next generation of podiatrists

Champion active lives and the role of podiatrists in preventative care for everyone

Research and develop new evidence-based treatments using person centred and innovative care.

Customer: The Royal College of Podiatry
Industry: Healthcare
Location: UK
Solution: Totara

“Hubken helps us a lot with the management of the Totara platform. They’ve a lot of good ideas on how we can create, adapt and implement new content or new features. They help us improve the performance and save us a lot of time and effort.”

The Royal College of Podiatry

Helen Branthwaite

The challenge

As a healthcare profession, RCPod members have a duty to maintain clinical standards defined by the HCPC (Health and Care Professions Council).

As such, there is a continual need for podiatrists to maintain their clinical practice through regular updates and professional developments. RCPod needed a single, centralised learning platform where it could provide its members with the resources to support them in accessing and maintaining up-to-date clinically relevant training content to assist them in their CPD portfolios.

RCPod was wishing to maximise membership access to learning and looked to implement a flexible, modern LMS. Responding to membership surveys, it was looking for a Learning Management System (LMS) platform, where its members could easily access low-cost, high-quality online training content. In addition, RCPod needed an LMS that enabled it to create, offer and organise training content, that would be easy to administer and was intuitive for its members to access and use.

However, RCPod also had to address additional challenges; busy clinical caseloads and increasing demand for clinical care meant that time for engagement in CPD was limited. RCPod had to provide busy clinical staff a way of easily accessing learning content.

The LMS had to be able to provide learning content that was ‘bite-sized’, whilst also adhering to the following main objectives:

1. Mandatory CPD update – safe to practice
2. Core Clinical Updates – maintaining best practice
3. Advanced CPD – working towards an advanced role

In short, RCPod was looking to an e-learning platform to provide excellent gold standard CPD training that aligned with its strategic aim to be a leading source in clinical knowledge.

The Solution

RCPod decided to work with Platinum Alliance Totara Partner Hubken and chose Totara as the ideal learning platform due to its flexibility and powerful features. The flexibility of a Totara LMS allowed the RCPod to easily administer and manage its complex learning environment. Totara Learn has great compliance and assessment capabilities, allowing the RCPod to maintain clear and accurate audit trails and provide a complete picture of usage, progress and achievements across its membership.

Management and content creation can be completed by the relevant experts who are not always based within the RCPod offices, therefore attracting the right people to present the most up-to-date content.

Totara’s functionality also enabled RCPod to host a wide variety of learning options, including online lectures, learning tasks, activities, and discussions, along with the ability to submit assignments all in one area, vastly simplifying the management of each training module.

“Help has been provided in creating the workspace, developing content and enhancing the features that are available in the software." Helen Branthwaite

Because of the flexibility of the Totara platform, RCPod can now be responsive to membership needs by quickly and easily providing new services that they might want. For example, podiatrists were included in the HCPC audit on professional standards and Hubken’s Totara platform was deemed by members to be very useful to deliver the HCPC audit training module, which reduced administrative workload and provided immediately accessible information to members seeking help.

Additionally, the platform facilitates an audit and evaluation trail where content that has been created and used previously can be easily updated, modified and re-delivered based on the quality enhancement cycle.

The Totara platform also makes the administration of the site much easier, centralising all the services that the RCPod provide. In practice, this means that content and resources on practice management updates, good clinical practice, governance, research and audit trails can all be pooled into one area, making these resources easily accessible to its members.

“Hubken’s Totara platform has helped us expand the range of our education, particularly as we have limited resources and time. Totara gives us the chance to reach more people, more often with more course offerings. Furthermore, the platform’s reporting functionality has proven invaluable for tracking performance, user activity, and other key metrics.”

The Royal College of Podiatry

Helen Branthwaite

The Results

Since RCPod has implemented Totara Learn, RCPod members have benefited from accessing all their continuing education requirements in one central location, giving them the opportunity for high quality, clinically accurate training that supports their busy schedules.

Thousands of RCPod members now have access to a new and improved LMS experience

With Hubken’s help, RCPod has provided an easy-to-use learning experience

Mobile phone functionality has enabled more access options to members’ training courses

RCPod’s Learning Hub has provided the perfect solution to create an engaging learning experience for its members. Since its implementation, the Totara e-learning platform has transformed its learning offering, through internally developing high-quality clinically relevant, bite-sized e-learning courses across all areas of its member's training needs. It is proving to be the complete tool for innovative learning design.

“Those that have utilised the platform are happy to engage with its features and interact well with the content provided in the system.”

Conclusion

In conclusion, by working with Hubken and adopting Totara, the RCPod has been empowered to extend the reach of its education initiatives. Hubken’s invaluable support in the implementation and content creation process has saved time and effort while generating fresh ideas for performance improvement.

The Future

The success of the online provision has supported development for further modules with a wider and broader scope.

Looking ahead, several new modules have been set up in a trial run. These have been well received and therefore the next phase is to collate the successes and develop a focused branding and strategy for ongoing CPD.

The RCPod aims to create a brand-new careers brand and campaign, separate from its existing main brand, to specifically appeal to youth audiences with a look that is full of appeal, energy and a contemporary vibe. The Totara Learning platform will play a key role in this initiative.

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The Royal College of Podiatry

Providing direction for the governance of excellence in podiatry

The Royal College of Podiatry

The challenge

The Solution

The Royal College of Podiatry

The Results

Conclusion

The Future

Want to find out what kind of benefits an LMS project could have for your business?

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