E-learning for Local Government
Here we look at the benefits of e-learning for local government organisations, as well as examples of how our online training solutions have helped clients in the public sector.
E-learning for Local Government
Here we look at the benefits of e-learning for local government organisations, as well as examples of how our online training solutions have helped clients in the public sector.






The special case of local government
Training challenges in local government:
Compliance training
An essential need for robust compliance training to meet legal obligations.
Complex structures
Complex organisational structures and the need for training to address this.
Variety of subjects
A need to distribute training in a wider variety of subjects than almost any other sector.
Training diversity
A diversity of other training needs such as onboarding, competency, CPD etc.
Consistent measures
A need for robust and consistent measurement and reporting to monitor training efficacy.
Wide geographies
Workforce and departments spread across wide geographies, often county wide.
Remote working
The explosion in remote working (and therefore training), amplified by the Covid pandemic.
Constricted budgets
Increasingly constricted budgets and a need for any new training solutions to be cost effective.
Why an e-learning strategy is essential for local government:
1. Simplified administration
2. Centralise your e-learning
3. Keep the personal touch
4. Powerful reporting
5. Unlimited support
6. Cost savings

Hubken’s e-learning solutions are designed to make the complex simple. Say you have dozens of different audiences needing training in different subjects at different times. Powerful automation tools take can be used to trigger learning pathways for different groups of learners saving valuable time on administration.

The complexity of many local authorities means that while a central L&D or HR department may want access to learner data from across the organisation in a single database it may be appropriate for individual departments or services to only have access to the data relevant to them. This can be implemented with a Hubken’s ‘multi-tenancy’ service.

Blended learning which combines online learning with video conferencing allows you to integrate live training (using Zoom, Microsoft Teams, BigBlueButton etc.) into your existing e-learning without the need for bricks and mortar training sessions (for the many cases where these are not essential).

One of the biggest headaches for training managers can be the difficulty in assessing training outcomes quickly and easily. This is especially important for compliance training where there may be a legal requirement to ensure and prove employees have met a compulsory level of knowledge. The analytics you need at your fingertips.

Hubken’s experienced support teams can implement even the most complex platform requirements and once you’re up and running unlimited technical support comes as standard. Peace of mind now and for the future.

Local government budgets are under immense pressure. Hubken’s managed open-source LMS solutions can be implemented for a fraction of the cost of comparative LMS solutions while still providing powerful, flexible functionality. Maintaining outdated e-learning platforms can cost time and money. The move to a new, fit-for-purpose platform can deliver remarkable savings.
1. Simplified administration
Hubken’s e-learning solutions are designed to make the complex simple. Say you have dozens of different audiences needing training in different subjects at different times. Powerful automation tools take can be used to trigger learning pathways for different groups of learners saving valuable time on administration.
2. Centralise your e-learning
The complexity of many local authorities means that while a central L&D or HR department may want access to learner data from across the organisation in a single database it may be appropriate for individual departments or services to only have access to the data relevant to them. This can be implemented with a Hubken’s ‘multi-tenancy’ service.
3. Keep the personal touch
Blended learning which combines online learning with video conferencing allows you to integrate live training (using Zoom, Microsoft Teams, BigBlueButton etc.) into your existing e-learning without the need for bricks and mortar training sessions (for the many cases where these are not essential).
4. Powerful reporting
One of the biggest headaches for training managers can be the difficulty in assessing training outcomes quickly and easily. This is especially important for compliance training where there may be a legal requirement to ensure and prove employees have met a compulsory level of knowledge. The analytics you need at your fingertips.
5. Unlimited support
Hubken’s experienced support teams can implement even the most complex platform requirements and once you’re up and running unlimited technical support comes as standard. Peace of mind now and for the future.
6. Cost savings
Local government budgets are under immense pressure. Hubken’s managed open-source LMS solutions can be implemented for a fraction of the cost of comparative LMS solutions while still providing powerful, flexible functionality. Maintaining outdated e-learning platforms can cost time and money. The move to a new, fit-for-purpose platform can deliver remarkable savings.
What different types of e-learning platform are there?
If you’ve spent time researching the market, you’ll probably be aware of Learning Management Systems (LMS) and perhaps Learning Experience Platforms (LXPs).
Here’s a mini-primer to each:

Learning Management Systems (LMSs)Formal learning, often in the form of legally enforced compliance training will be a must in any council or local authority setting. Many will also deliver onboarding training, CPD and other forms of training that need to be distributed to diverse audiences (social care teams, street maintenance, planning and development the list goes on) at the right time with outcomes measured. An LMS allows previously complex processes to be managed simply, thanks for the automation that saves L&D managers time and stress. Two leading LMSs are Totara Learn and Moodle. |
Learning Experience Platforms (LXPs)Here the key focus is on informal learning. Ask yourself how much of your knowledge and skills came from formal learning and how much of it was learned informally, from your peers for example? LXPs such as Totara Engage provide a structured online space to unhook the potential of social learning, allowing staff to produce their own ‘playlists’ of content, sharing it with peers and breaking down the silos often found in Local Government, especially large ones with remote workforces. It’s about idea sharing and collaboration. |

Performance Management Platforms
It’s also worth mentioning Performance Management Platforms which, while not learning platforms, are crucial in identifying and constructively addressing performance challenges and instilling good practice, allowing you to upskill individuals, teams and ultimately your entire council.

Read our local government success stories
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After initially failing to find a system that could satisfactorily manage both sides of their requirements (VLE and online booking), we recommended Totara Learn. Stockport Council now supports 850 learning event bookings a month. |
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The council had a vital requirement to ensure compliance within it’s organisation and to meet their objectives we recommended Totara Learn. St. Helens Council achieved over 1,600 employee certifications within four weeks. |
Why Hubken Group?
Hubken Group is one of the UK’s leading e-learning service providers.
Since 2004 we’ve been supporting local government L&D teams to transform the way they manage learning. Get in touch today to see how we could help transform training for you.
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