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E-learning for Local Government

Here we look at the benefits of e-learning for local government organisations, as well as examples of how our online training solutions have helped clients in the public sector.

E-learning for Local Government

Here we look at the benefits of e-learning for local government organisations, as well as examples of how our online training solutions have helped clients in the public sector.

e-Learning for Local Government - Staff Image
The question of how e-learning is implemented and used by local government has never been more relevant. Firstly, there is the sheer diversity of services that local government is responsible for, from child protection to recycling and the myriad of different training needs that represents.
 
Then there is the complexity of local government structures in the form of county and district councils, unitary authorities, metropolitan districts and London boroughs providing different types of services and on top of this the rapid move to remote working as a result of the Covid pandemic.
 
"The training and consultancy from Hubken has been excellent: extremely flexible and tailored to our needs." Julie Ryan at Stockport Council
 
e-Learning for Local Government - St. Helens Council
A fit for purpose e-learning platform can simplify and unify training across your whole organisation while also allowing for the flexibility needed to address the unique challenges faced by L&D Managers in local government.

 

The special case of local government

E-learning platforms have been widely used across industry for many years. However, implementation in local government has often been fragmented, inefficient and difficult to administer, often with several different platforms being used independently and all the challenges that poses.
 
"Hubken's extensive provision of services, all met with our budget requirements." Anne Kirkman at St. Helens Council
  
 
Training challenges in local government:
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Compliance training

An essential need for robust compliance training to meet legal obligations.

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Complex structures

Complex organisational structures and the need for training to address this.

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Variety of subjects

A need to distribute training in a wider variety of subjects than almost any other sector.

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Training diversity

A diversity of other training needs such as onboarding, competency, CPD etc.

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Consistent measures

A need for robust and consistent measurement and reporting to monitor training efficacy.

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Wide geographies

Workforce and departments spread across wide geographies, often county wide.

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Remote working

The explosion in remote working (and therefore training), amplified by the Covid pandemic.

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Constricted budgets

Increasingly constricted budgets and a need for any new training solutions to be cost effective.

 
Why an e-learning strategy is essential for local government:

Simplified administration

Hubken’s e-learning solutions are designed to make the complex simple. Say you have dozens of different audiences needing training in different subjects at different times. Powerful automation tools take can be used to trigger learning pathways for different groups of learners saving valuable time on administration.

Centralise your e-learning

The complexity of many local authorities means that while a central L&D or HR department may want access to learner data from across the organisation in a single database it may be appropriate for individual departments or services to only have access to the data relevant to them. This can be implemented with a Hubken’s ‘multi-tenancy’ service.

Keep the personal touch

Blended learning which combines online learning with video conferencing allows you to integrate live training (using Zoom, Microsoft Teams, BigBlueButton etc.) into your existing e-learning without the need for bricks and mortar training sessions (for the many cases where these are not essential).

Powerful reporting

One of the biggest headaches for training managers can be the difficulty in assessing training outcomes quickly and easily. This is especially important for compliance training where there may be a legal requirement to ensure and prove employees have met a compulsory level of knowledge. The analytics you need at your fingertips.

Unlimited support

Hubken’s experienced support teams can implement even the most complex platform requirements and once you’re up and running unlimited technical support comes as standard. Peace of mind now and for the future.

Cost savings

Local government budgets are under immense pressure. Hubken’s managed open-source LMS solutions can be implemented for a fraction of the cost of comparative LMS solutions while still providing powerful, flexible functionality. Maintaining outdated e-learning platforms can cost time and money. The move to a new, fit-for-purpose platform can deliver remarkable savings.

1. Simplified administration

Hubken’s e-learning solutions are designed to make the complex simple. Say you have dozens of different audiences needing training in different subjects at different times. Powerful automation tools take can be used to trigger learning pathways for different groups of learners saving valuable time on administration.

2. Centralise your e-learning

The complexity of many local authorities means that while a central L&D or HR department may want access to learner data from across the organisation in a single database it may be appropriate for individual departments or services to only have access to the data relevant to them. This can be implemented with a Hubken’s ‘multi-tenancy’ service.

3. Keep the personal touch

Blended learning which combines online learning with video conferencing allows you to integrate live training (using Zoom, Microsoft Teams, BigBlueButton etc.) into your existing e-learning without the need for bricks and mortar training sessions (for the many cases where these are not essential).

4. Powerful reporting

One of the biggest headaches for training managers can be the difficulty in assessing training outcomes quickly and easily. This is especially important for compliance training where there may be a legal requirement to ensure and prove employees have met a compulsory level of knowledge. The analytics you need at your fingertips.

5. Unlimited support

Hubken’s experienced support teams can implement even the most complex platform requirements and once you’re up and running unlimited technical support comes as standard. Peace of mind now and for the future.

6. Cost savings

Local government budgets are under immense pressure. Hubken’s managed open-source LMS solutions can be implemented for a fraction of the cost of comparative LMS solutions while still providing powerful, flexible functionality. Maintaining outdated e-learning platforms can cost time and money. The move to a new, fit-for-purpose platform can deliver remarkable savings.

 

What different types of e-learning platform are there?

If you’ve spent time researching the market, you’ll probably be aware of Learning Management Systems (LMS) and perhaps Learning Experience Platforms (LXPs).

Here’s a mini-primer to each:

What different types of e-learning platform are there?
Performance Management Platforms

Performance Management Platforms

It’s also worth mentioning Performance Management Platforms which, while not learning platforms, are crucial in identifying and constructively addressing performance challenges and instilling good practice, allowing you to upskill individuals, teams and ultimately your entire council.

 
 
e-Learning for Local Government - Stockport Council

Read our local government success stories

Stockport Council After initially failing to find a system that could satisfactorily manage both sides of their requirements (VLE and online booking), we recommended Totara Learn. Stockport Council now supports 850 learning event bookings a month.
St. Helens Council The council had a vital requirement to ensure compliance within it’s organisation and to meet their objectives we recommended Totara Learn. St. Helens Council achieved over 1,600 employee certifications within four weeks.
 
We also work with other local government clients including: Hampshire County Council and East Riding of Yorkshire Council.

Why Hubken Group?

Hubken Group is one of the UK’s leading e-learning service providers.

Since 2004 we’ve been supporting local government L&D teams to transform the way they manage learning. Get in touch today to see how we could help transform training for you.

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