How RCPod centralised CPD for thousands of members and reduced admin workload

“Hubken has helped us expand the range of our education, particularly as we have limited resources and time” 

Helen Branthwaite, Chief Clinical Advisor at The Royal College of Podiatry

Industry

Membership

Use case

CPD Tracking

Solution

Hubken LMS

Outcomes at a glance

Centralised CPD for thousands of members and reduced admin workload.

No. Users

+10,000 members

Sector/Use Case

Phuong Hong Nguyen

Digital Marketing Executive

How The Royal College of Podiatry centralised CPD for thousands of members and reduced administrative workload with Hubken LMS

The Royal College of Podiatry (RCPod) is the leading professional body and trade union for podiatrists in the UK. It represents and supports thousands of clinicians working across the NHS and private practice, while also setting and upholding professional standards in line with the Health and Care Professions Council (HCPC).

A core responsibility for its members is the ongoing requirement to maintain Continuing Professional Development (CPD), ensuring clinical practice remains safe, current, and evidence-based. However, with increasing patient demand and heavy clinical workloads, finding time for structured learning and compliance reporting had become a growing challenge.

RCPod identified a strategic need for a modern, centralised digital learning environment, one that could make CPD more accessible, reduce administrative burden, and support its long-term mission of being the UK’s leading source of podiatric clinical knowledge.

The Challenge

RCPod members were working in high-pressure clinical environments with limited time for mandatory CPD. At the same time, the organisation needed to maintain consistent compliance and accurate audit trails across a large, geographically dispersed membership base.

This created several key challenges:

  • Limited time for members to complete mandatory CPD
  • Difficulty maintaining consistent compliance tracking and reporting
  • Complex administration across a large, distributed membership
  • Increasing workload on internal teams managing learning and updates

The Solution

“Hubken helps us a lot with the management of the platform. They have a lot of good ideas on how we can create, adapt and implement new content or new features. They help us improve the performance and save us a lot of time and effort.” 

Helen Branthwaite
Chief Clinical Advisor at The Royal College of Podiatry

RCPod partnered with Hubken to implement a highly flexible Hubken LMS to serve as their central educational hub.

  • Robust Compliance & Auditing: The platform features powerful compliance and assessment capabilities, allowing the organisation to maintain clear, accurate audit trails and generate a complete picture of learner progress and achievements.
  • Bite-Sized, Accessible Learning: To accommodate the demanding schedules of clinical staff, the LMS heavily utilises mobile phone functionality, enabling members to easily access short, clinically relevant modules, lectures, and discussions on the go.
  • Centralised Resource Hub: The platform makes administration significantly easier by completely centralising all RCPod services into one area, seamlessly pooling practice management updates, clinical governance, and research into a single accessible portal.

“Help has been provided in creating the workspace, developing content and enhancing the features that are available in the software.”

Helen Branthwaite
Chief Clinical Advisor at The Royal College of Podiatry

The Impact

The implementation of the Hubken LMS has significantly modernised RCPod’s approach to CPD delivery and member engagement.

  • National scale reach: Thousands of members now access a unified, digital CPD experience
  • Reduced administrative burden: Automated compliance tracking and centralised reporting have streamlined internal processes
  • Improved accessibility: Mobile-friendly, bite-sized learning has increased engagement among time-poor clinicians
  • Future growth enabled: The platform has supported the development of new training initiatives, including outreach programmes aimed at inspiring the next generation of podiatrists

“Hubken has helped us expand the range of our education, particularly as we have limited resources and time. The new LMS gives us the chance to reach more people, more often with more course offerings. Furthermore, the platform’s reporting functionality has proven invaluable for tracking performance, user activity, and other key metrics.”

Helen Branthwaite
Chief Clinical Advisor at The Royal College of Podiatry

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