E-learning and LMSs for businesses and retail organisations

Consistent and effective onboarding training is crucial in getting new staff up to speed, while new and existing staff alike need their skills and knowledge constantly updated due to new products and processes.  You can give your constantly changing workforce a solid training experience with a retail LMS that will have new hires helping customers within hours.  Consistent messaging also eliminates errors and miscommunication by codifying precisely what your employees need to know.

With staff more likely to be on the move than desk-based roles, online e-learning offers ways to integrate training into the day-to-day - such as creating bite-size content which can be easily consumed without much disruption.  The right LMS can tailor lesson plans for each retail worker’s role. A learning management system makes it simple to reinforce concepts again and again, and measure comprehension.

Getting employees all in one place at the same time for training is incredibly difficult. Training seasonal workers also require more urgency as their knowledge of products and procedures needs to be refreshed.  Regardless of when your employees are working, a modern LMS delivers training to them on the go via smartphone, tablet or laptop.

It’s not only the huge inconvenience of gathering employees all in one place that can be difficult for retail L&D managers, it’s also the cost. Travel and store disruption costs for off-site training can be huge, especially for large numbers.  Adopting a modern LMS means that the arduous process of booking subject matter experts, arranging sessions and hiring venues for training days can all be eliminated.

Staff training requirements can vary between companies and roles at different points in the retail supply chain, making the training process complicated when delivered across a countrywide network. Implementing a powerful LMS allows retail organisations to train employees outside of their organisation, educate wholesalers or distributors. 

It’s not just bricks and mortar retail staff that require training. For online retailers, whose staff form concentrated admin and distribution hubs, the training requirements are different.  And many of your staff may be working remotely.  Adopting a cloud-based LMS means that you’ll be able to deliver consistent training messages to any employee, anywhere, on any device.