International Federation of the Red Cross

Mobile and offline learning

Moodle’s multidevice support and offline access through the Mobile app help ensure universal access, even in under-resourced areas. This is a critical feature because IFRC Americas staff and volunteers operating on the ground in disaster areas don’t always have access to the internet to take mandatory training. Having the mobile app enables them to download the mandatory courses, take the training offline and then upload their evaluations when they have access to the internet.  

Reporting

Because of the emergency conditions that IFRC volunteers often find themselves operating in, real-time and comprehensive reporting is critical to the organisation. The charity needs to fully understand who has taken the training (for example, disaster preparedness training or first aid training) before the individuals are on site. IFRC Americas Moodle LMS had to have robust course tracking and reporting inherent in the solution, providing the ability to monitor metrics such as time spent on the platform, progress made through courses, final assessments and grades, etc. This type of knowledge is critical because the organisation is training people who need to be capable of going into an emergency situation knowing what needs to be done.

Resource sharing

While this particular Moodle platform is a regional solution, supporting the America’s arm of IFRC, it is being accessed on a global level as there are no restrictions on which volunteers can access the learning resources. Moreover, because other regional solutions are Moodle-based, it makes it very easy and cost-effective to share course material with other IFRC regions. This creates synergy across the organisation and empowers the other regions to create their own courses, knowing that this learning can be shared globally.