Bluelight Commercial Delighted with Successful LMS Migration to Hubken
Established in 2020 by the Home Office, BlueLight Commercial works in collaboration with blue light organisations to transform their commercial procurement activity and capability, resulting in bottom-line improvements, delivering cost and time savings and a more sustainable future.
Change for the better
BLC had been using Totara to manage its learning programme since 2021, and although happy with the platform, they were looking for an alternative partner who could provide a greater level of customer service to support the small in-house team.
In addition to already being comfortable with the learner’s experience on Totara, one of the key reasons that BlueLight decided to remain was that it was quite well-known and used in the sector.
- Customer: BlueLight Commercial
- Industry: Public Sector
- Location: UK
- Solution: Totara TXP
"Whilst the system was good, we needed to find a cost-effective Totara partner that better suited our requirements. We had heard that Hubken were well-rated for their customer service, and after our first year with Hubken I certainly haven't been disappointed.”
Debbie Shore
“When choosing a new Totara partner, we got great reviews about Hubken. Since the transition, I have always felt that I was in a safe pair of hands. Hubken has been great. Not only have Hubken’s implementation teams come up with great design ideas, but they also get involved in the heavy lifting when needed. The result is an engaging, well-designed, and cost-effective e-learning platform.”
Debbie Shore
The Solution
Hubken migrated and rapidly transformed BlueLight’s Totara Learn system, providing BlueLight Commercial with an innovative and engaging online learning platform that is much more effective at supporting its policing colleagues across the UK. It is also much easier and less time-consuming for administrators to manage the site.
In particular, trainers and administrators are able to easily and efficiently:
- Create and manage courses and related content
- Bulk upload new users to reduce administration
- Create, coordinate and track attendance to training workshops via seminar functionality
- Use the Perform functionality to set competency frameworks for employees to self-assess and develop PDP’s
- Use courses for content and forums for collaboration for BLC members
In addition to the immediate improvements the new Totara LMS has already delivered, BlueLight is preparing to make use of more features so that it will bring even more benefits. The use of workspaces and forums within Totara is enabling BlueLight to use the LMS from a much wider perspective. The use of forums as a place where users can find and share best practices around procurement issues is increasing engagement within BlueLight’s learner base. This has led to a tripling of the number of LMS users in the last 12 months.
Want to learn more?
Reach out to Hubken today to learn more about this project or to talk to us about designing a new e-learning programme for your organisation.
